I was a little worried about staying at this hotel after seeing the reviews. we got there at 3:30 and they had about 5 people at front desk. They were all friendly and helpful getting our rooms with friends on same floor. Our room was nice and clean. We did see security around and did not see homeless people hanging around or in the parking garage.
Gloria
oktober 2022
10 minute straight walk to the convention center. Room was clean, quiet and comfortable. They have usb plug ins. Have stayed here several times with no major issues.
Michael
juni 2022
Breakfast was great although we thought it was complimentary it ended up be a buffet style breakfast for $13.95 each person!!
Samuel
juni 2022
The night hostess was amazing!! I don’t know her name but she went above and beyond. We had a big crow with us. We went to see Hamilton and wanted to get together afterwards to visit but the couldn’t find anything open that late to accommodate us so we went back to the hotel. She opened a room for us so we could visit. It was very much appreciated and made our stay that much more special. She didn’t have to do this so Thank you very much!!
Jack
mei 2024
My husband lost his wallet- actually left it in the room. We called about an hour after we had checked out and they had us hold the line while they sent someone to check the room. They found the wallet and I was so impressed when he picked it up, they actually studied his drivers license picture very well and asked him his home address etc to verify he was the correct owner. Thank you all for your help!!!
Robin
december 2024
The staff was extremely nice and helpful. The beds were comfy, and the setup was very convenient for my friends and I. The parking system was efficient and the location was great for our event.
Lili
juni 2024
The location
Lashunda
januari 2025
The location was great for our visit. Across street from WestEnd DART tram and busses. Was able to walk to the downtown area for restaurants but also used transit to get to museums, American airline arena, and Love Airport. The price for the room was a deal compared to surrounding hotels. The breakfast buffet was what one might expect for $15-coffees, pastries, eggs, cereals, fruits, hash browns, sausage, bacon, pancakes, waffles, etc. The bar was pricey for what we got in a solo cup. Front desk nice and helpful.
Carol
april 2023
It was a comfortable quiet clean room, nice hotel. Fairly close to the arts district and the AT&T Performing Arts Center but a little far to walk.The downtown area has some beautiful fountains and places to go but has really become a dirty place with a huge homeless population. The city needs to do something about that. This area has some really classy places but the homeless druggies make it a rough neighborhood that doesn't feel safe.
Holly
september 2023
I love this location. We stay here for multiple concert venues in Dallas, TX. The hotel has convenient access to the highway to get back home. And they have King Balcony Rooms.
Amanda
december 2022